Campaigns Terms & Conditions 

Latest Campaign Info 

I. Get latest campaign info in our FB page https://www.facebook.com/lalsobujporibahan 

II. You can also call to lal sobuj office {call center}+88 01755-004528 /+88 01629-480186 to know about ongoing campaigns.

Special Terms & Conditions 

Important Terms for Eid 

• Eid time period will start upon declaration. Tickets cannot be canceled /rescheduled during this time period. 
• Bus authority has the right to cancel/delay any bus schedule due to any unwanted situations. 
• In case of bus cancellation from the bus authority, customers will have to inform the call center +88 01322 887481/+88 01322 887484 or email us at [email protected] within the next 24 hours from scheduled journey time. No complaint will be received after the given time limit. 
• For any cancellation service charge will not be refunded. 
• Due to high demand during Eid season service charge might be higher than usual. Customers will have to purchase tickets by agreeing to the terms. 
• Ticket fares are managed by bus authority. Customers are advised to check fare before purchasing tickets. No complaint regarding ticket price will be accepted after purchase. 
• Due to Special Reserve service, Reserve bus ticket fare might be higher than regular, Customers are requested to check fare before purchase. 
• SMS or EMAIL tickets should not be forwarded to any other customers or friends. If forwarded SMS or EMAIL tickets do not count by Service Providers, lal sobuj paribahan will not be liable for this and no refund will be given.
• For reserve buses, the fare might not be equivalent to regular bus fare. By purchasing the ticket, the customer agrees to buy the ticket with the mentioned price . Later no claim will be accepted by authority 

Ticket Delivery mode 

The users who book their seats through us will be provided a ticket in a way convenient to the user. As of now we allow our users to get tickets through SMS or E-Mail. Within the SMS and email customer will have complete information of his/her journey, that includes – ticket no, date of travel, seats booked, place of boarding & destination, time of travel etc. The idea is to simply show the SMS received to the ticket checker so that he confirms your details at his end. Our users also have the luxury of getting the tickets in their mentioned email account. This way once a seat is booked the ticket could be accessed from any device that connects to the internet. 

SMS or EMAIL tickets should not be forwarded to any other customers or friends. If forwarded SMS or EMAIL tickets does not count by Service Providers,lal sobuj paribahan will not be liable for this and no refund will be given. 

Payment methods 

Payment can be made via various channels, through Credit Card/ Debit Card/ Net Banking/Nagad/ bKash/SSL Commerce. Total payment includes seat fare plus additional processing fee. The total sum will be displayed to you and that only will be deducted from your account. No additional fee will be charged later.